Service & Support

At Spang Power Electronics, we believe that quality products and solutions deserve high-quality service to back them. That’s why our experienced service technicians are always here to troubleshoot, service, and perform preventative maintenance on our customer’s equipment. We evaluate, service, and test equipment to ensure operation is always at peak performance levels. After all, a power supply that doesn’t operate at an optimal level can result in downtime, reduced profits, and superfluous costs.

Worldwide Service & Support

Our highly-qualified field service technicians can service equipment on-site, world-wide. Our customers can contact us at any time to request service.

Equipment Training Sessions

Our technicians and engineers are here to provide training sessions for our equipment. Each training session is customized to our customer’s requirements and can include general or in-depth information on equipment maintenance and troubleshooting. These sessions can take place in the field, in our factory, or even virtually depending on the specific situation.

Preventive Maintenance (PM) Programs

Our cost-effective preventive maintenance programs help to reduce downtime and keep our customers’ equipment operating with maximum efficiency. Our trained factory technicians work around scheduled shutdown times and perform complete preventive maintenance programs designed for each power system.

24/7 Customer Support

Spang stands behind all of its products by offering service and support 24 hours a day, 7 days a week. Contact us any time for service or support.

Operating Hours:

Monday through Friday, 8am – 5pm EST
(440) 352-8600

After Operating Hours:

Call Spang Power Electronics Emergency Hotline*
(800) 890-8085

*Please note that there will be a 4-hour service charge applied for using the emergency hotline after-hours for any non-warranty related issue.

For faster service on your product please have as much of the following information available as possible:

• Customer’s Company Name
• Facility Location
• Main Contact Information
• Type of equipment
• Spang Type #
• Spang Serial Number
• Spang Job #
• Approximate date of purchase
• Detailed description of problem

Submit an online request for service.